Refund Policy

Effective date: 13 November 2026

This policy explains when Intellisyss gives refunds for its guide, consultation calls and consulting engagements.

1. Digital guide(any document)

The guide is a digital product and you get access immediately after payment. For that reason it is non-refundable once access has been delivered. We will refund you in full if you were charged but did not receive access, or if you were charged more than once for the same purchase. Contact us within 7 days of the payment with your payment details and we will resolve it.

2. Consultation calls

• Cancel or reschedule 24 hours or more before the call: you can choose a new time at no cost, or receive a full refund.

• Cancel less than 24 hours before, or do not attend: the fee is not refunded, although we may offer one reschedule at our discretion.

• We cancel or cannot hold the call: you get a new time or a full refund, whichever you prefer.

3. Consulting engagements

Refunds for larger projects follow the written proposal or agreement for that project. Where it says nothing, fees for work already delivered are not refundable, and we will refund the portion paid for work that has not been started.

4. How to ask for a refund

Email connect@intellisyss.com from the address you used to buy, with your name, the date of payment and the reason for your request. We will reply within 3 business days.

5. How refunds are paid

Approved refunds go back to the original payment method through our payment gateway. Banks and payment providers usually take 5 to 10 business days to show the credit.

6. Contact

Intellisyss, Lucknow, India Email: connect@intellisyss.com Phone: +91 96304 39099